FAQs

Please find below answers you might have about our airport transfer services

Please visit our transfer airport page for a list of all airports.

Please visit our transfer train station page for a list of all train stations.

We offer transfers from hotels, private addresses, other train- and bus stations. Please contact us by email or telephone to make a booking.

Please visit our destination page for a list of all transfer destinations and resorts. Shuld your required destination not be on the list please contact us by email or phone.

Please visit our private transfer page for a detailed description of this service.

Please visit our shared transfer page for a detailed description of this service.

Please visit our shared bus transfer page for a detailed description of this service.

Please complete our short airport transfer booking form. In the case that your departure location or destination is not listed please contact us by email or telephone.

Transfer prices vary depending on departure airport, destination, number of people in your group and the type of transfer service required. Please complete our short airport transfer booking form where your enquiry will be priced according to your requirements. In the case that your departure airport or destination is not listed please contact us by email or telephone.

Our prices quoted online are include all cost associated with the transfer, inclusive your ski equipment, luggage, any child seats

The deadline for online bookings is two days before your arrival date. For any last minute bookings please contact us by email or telephone.

We are an independent airport transfer provider. Normally all of our transfers are done with our own fleet of vehicle and our own drivers. Should for there be any unforeseen changes to our transfer arrangements we will inform you in advance.

There will be an Alps2Apls representative waiting for you in arrivals, holding up a sign with your name on it.

With private transfers, waiting times are virtually zero. We leave as soon you and your group have collected your luggage and come though arrivals.With shared transfers there may be a waiting time of up to two hours depending on the shared service you chosen. Alps2Apls will always schedule shared vehicles to minimise waiting times for our customers. Any airport transfer can have delay factors out of our control such as excessive road traffic during peak times, flight delays, adverse weather conditions and any passenger caused delays. Alps2Alps will try to minimise any waiting time, but we can't guarantee a minimum waiting time.

In the case the Alps2Alps representative is delayed, you will be notified immediately with alternative arrangements. In the case that you, your flight or train is delayed we will wait for you when ever possible. If you booked a private transfer we will wait for up to 2 hours, depending on our vehicle schedule. If delays are too long we will transfer you with an alternative private transfer vehicle. If you are booked on a shared transfer we will take you on the next scheduled shared service. In either case you will get to your destination resort at no extra cost.

Our contact details are published on our contact page. Once you made a booking we provide you with additional contact details for your specific transfer service.